Privacy Policy

Effective: May 24, 2018

 

At Bright Designs LLC, we collect and manage user data according to the following Privacy Policy, with the goal of incorporating our company values: transparency, accessibility, and usability. This document is part of Bright Designs LLC's Terms of Service, and by using andonapp.com (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Service. Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.

At Bright Designs LLC, we use the "Privacy by Design" approach. This means that we think of privacy implication before building a new feature, we don't ask for information we don't need, and we protect the information we have. We take pride in treating our users' privacy the way we'd like to be treated by a website like this one, as individuals.

Data Collected

With your consent, we collect web page requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.  We use this information to better understand our customer base and design our website in a way that aligns with your interests.

With your consent, when you sign up for a trial of Andon App we will ask you to provide more details about yourself, including your Name, Title, Company, Email Address, and other information.  Since we want your trial experience to be the best possible experience, we use this information to reach out to you and provide support during your trial period.  These details help us tailor our support to your specific needs.

After creating an account in Andon App, you may choose to store additional data on our site such as production line and workstation names, production output data, workstation status data, the names of users, etc.  Providing this data is completely voluntary.  In order to enable these or any other login based features, we use cookies to store session information for your convenience. You can block or delete cookies and still be able to use the Website.

You are able to view, change and remove your data associated with your profile. Should you choose to delete your account, please contact us at support@andonapp.com and we will follow up with such request as soon as possible.

Minors and children should not use the Website. By using the Website, you represent that you have the legal capacity to enter into a binding agreement.

Use of the Data

We only use your personal and company information to provide you the Website services (for example, to establish the correct billing contact) or to communicate with you about the services or the Website (for example, emailing you during your trial period to provide support).  We do not use any of the detailed organization data recorded in Andon App (for example, production line and workstation names, production output data, workstation status data, etc.) but do use aggregated information to monitor your usage.  For example, since billing is based on how many users and workstations are attached to your organization, we collect the aggregated counts of each for each organization.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent unless legally required to do so.

Bright Designs LLC is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy.

Bright Designs LLC may contact you, by email or other means. For example, Bright Designs LLC may send you promotional emails relating to the Website, or communicate with you about your use of the Bright Designs LLC website. If you do not want to receive email from Bright Designs LLC, please opt out of receiving emails by contacting us at support@andonapp.com

Sharing of Data

We don't share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service.

We also use authentication buttons provided by services like Google, Microsoft and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. With your consent to share your data with the Website you are also consenting to our sharing of Personal Information with our Agents.

We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.  A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

Should you have any question or concern, please write to support@andonapp.com